At this time, you probably have quite a few questions about the HideMyAss VPN service. I know I sure did before I start using it. Now that, I’ve spent some time with it, I’m pretty well versed in using the software. A few questions did stand out from the others, and I had to track down the answers myself. To save you the trouble, I’ve collected the answers to twelve different questions you might have about the HMA VPN service.
Is my real IP address truly hidden when I use the HMA VPN service?
Yes, the software and service is designed to mask your real IP address with that of the VPN server you’re connecting to. For example, if you connect to a server location in South America, then that’s the IP that will show up when someone, or a service, pings your address. A proper VPN service like HMA offers true anonymity while browsing the Internet.
Does HMA provide dynamic or static IP addresses?
There are no fixed IP addresses offered through HMA, they are not as safe anyway. The software provides you with a dynamic IP address every time you connect to HMA. The process is totally automated by the HMA software, so there’s no need to do anything special.
Will Netflix, Hulu, Xbox Live and PSN work behind a VPN?
Yes, all streaming services will work just fine behind the HMA VPN service, as will the gaming networks.
Will my ISP be able to see what I’m doing while I’m connected to an HMA VPN? Furthermore, can my ISP block my VPN connection?
Any ISP will see an exceptionally secure and encrypted stream of data going to a remote VPN server. They will not be able to decrypt or perceive your Internet traffic. As for your ISP blocking your connection to the VPN servers, they can restrict access depending on the encryption protocol you decide to use.
PPTP can be easily blocked by an ISP because it uses a single port for incoming and outgoing traffic. OpenVPN cannot be blocked because it can be set to run on any port or protocol instead of a specific one.
What encryption levels are HMA using?
The HMA client uses several different encryption methods to filter Internet traffic. Active protocols include the following:
– OpenVPN-TCP – 128 bit
– OpenVPN-UDP – 128 bit
– PPTP – 128 bit
– L2TP – 256 bit
How will the HMA VPN service work with my mobile devices?
Yes, the HMA VPN can be used with several types of mobile devices including iOS (iPhone, iPad), Android and more. Any portable device that supports OpenVPN, PPTP, or L2TP protocols will work with the HMA service.
Is it legal to use a VPN to connect to the Internet?
Yes, it is acceptable to use a VPN. However, different practices may not be legal such as downloading media, games and content illegally through torrent clients. Even though you are using a VPN it’s still a good practice to understand the terms and conditions of your ISP.
Are my passwords safe when I use a VPN service?
Yes, all of your passwords, and data (including Internet traffic) are securely encrypted.
Does HMA work with Linux, or is it Windows only?
There are ways to connect the HMA VPN service in Linux. In fact, there are a plethora of tutorials, and instruction guides directly from the official HMA developers. You can find the relevant information for connecting via Linux at this page. The HMA developers are currently working on a graphical (GUI) software client for Linux.
In addition, the HMA software works with Windows (XP, Vista and 7), and Mac OS (Tiger, Leopard, Snow Leopard, Lion, Mountain Lion).
Can HMA be used to connect to a Website or service that uses an exclusive IP which only works for relative IPs of another country?
Yes, in fact, this is one of the leading ways to use a VPN service. For example, if you are in China and cannot connect to an American Website because it’s blocked, you can use the HMA VPN to connect to a US designated IP and then visit the Website. Sometimes there may be issues connecting right away, which can be fixed with a basic cache flush.
Can you designate a Website or service to use a specific domain or IP address? For example, can I connect to a specific Website with my real IP address?
Yes, this process is entirely possible, and it’s referred to as “unrouting traffic”. All traffic to a specific IP or domain can be unrouted from the VPN server, and transferred to your real IP instead. This is actually only necessary if you want to use your real IP address or location with a particular Website or service while the VPN is active.
Can I run the HMA VPN client on multiple computers simultaneously?
The HMA software or client can be installed on an unlimited number of computers. However, only two computers may be connected to the VPN service simultaneously. If you do connect with more computers after the limit has been reached, one of the previous connections will be severed.
Well, there you have it, these are twelve questions I was curious about when I started using the service. This straightforward Q&A should save you the trouble from having to track down the answers like I did. Luckily, the HMA developers have covered their VPN service extensively, and have offered quite a few helpful resources. For any more questions, you may have about the service you can always pay a visit to the HMA FAQ.